All items purchased from the store will be shipped within 2 working days. We use Royal mail as our postal service and all items will be posted 1st class signed for, which takes 1-2 working days to arrive. For international postage we use international standard tracked postage, which usually takes 1-2 weeks to arrive depending on a country. 

All orders will be well packed and items protected best to our capabilities, but we can not guarantee items will not get damaged or lost. In such case we will replace the item or issue a refund and we will contact Royal Mail. Any information that can help us prove the condition item arrived (photos, packaging) will help us investigate this with Royal Mail.